Returns & Exchanges
At BLACK NINJA DESIGN, we stand by the quality of our stealth-inspired apparel and offer a 30-day window for returns or exchanges on all unworn items. We ensure a seamless process so you can get back to your mission with the perfect fit and style.
Initiate Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Label & Ship
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
Quality Inspection
Once our team receives and inspects your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing